Privacy Policy

Effective Date : September 1, 2024

Introduction

Surajya Consultancy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, https://www.surajyaconsultancy.com (the "Firm Information Website") and https://www.udyamworld.com (the "Client Portal Website"). By using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information like below (but not limited to) to provide and improve our services :

  1. Personal Information
    • Name : We collect your full name to personalize your experience and for identification purposes.
    • Email Address : Used to communicate with you about your application status, updates, and to respond to your inquiries.
    • Phone Number : Helps us contact you for urgent matters or for further clarifications regarding your application.
    • Address : Necessary for documentation purposes and to verify your identity.
  2. Business Information
    • Business Name : Identifies the business entity applying for the subsidy.
    • Business Address : Required for documentation and verification purposes.
    • Business Type : Helps us tailor our services to the specific needs of your business sector.
    • Financial Details : Includes revenue, expenses, and other financial metrics necessary for preparing comprehensive project reports.
    • Machinery and Equipment Details : Essential for project report preparation, particularly for schemes related to manufacturing and production.
  3. Document Information
    • Financial Documents : Such as balance sheets, profit and loss statements, and tax returns needed for accurate financial analysis.
    • Identification Documents : Includes government-issued IDs required for verification.
    • Business Registration Documents : Necessary to prove the legitimacy of your business.
    • Other Required Documents : Any additional documents specified by the relevant government schemes.

How We Collect Information

We collect information through various means to ensure we have all necessary details to provide our services effectively :

  1. Directly from You
    • Forms : Information collected via forms filled out on our website or client portal.
    • Emails and Phone Calls : Details gathered during our communications with you.
  2. Automatically
    • Cookies and Tracking Technologies : We may use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us improve our website and services.
  3. From Third Parties
    • Publicly Available Sources : Information from public databases and websites to verify the details provided.

How We Use Your Information

We use the collected information for the following purposes:

  1. Service Delivery
    • Project Report Preparation : To prepare detailed and compliant project reports for various government schemes.
    • Submission to Government Portals : To submit the project reports to the relevant government portals, ensuring all requirements are met.
  2. Communication
    • Application Status Updates : To keep you informed about the status of your application.
    • Support and Inquiries : To respond to your questions and provide support throughout the process.
  3. Improvement of Services
    • Feedback : To gather feedback from you to improve our services..
    • Personalization : To tailor our services and communication to better suit your needs.

Information Sharing and Disclosure

We do not share your personal or business information or any documents with any organization other than the relevant government portals where the schemes are applied. We are committed to ensuring your information remains secure and confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal and business information :

  1. Data Encryption
    • In Transit : Encrypting data during transmission using SSL/TLS protocols to protect it from interception.
    • At Rest : Encrypting data stored in our systems to prevent unauthorized access.
  2. Access Controls
    • Role-Based Access : Restricting access to your information to authorized personnel only.
    • Multi-Factor Authentication : Implementing multi-factor authentication for accessing sensitive information.
  3. Secure Storage
    • Data Centers : Storing data in secure, certified data centers with physical and digital safeguards.
    • Backup and Recovery : Regularly backing up data and having disaster recovery plans in place.

Your Rights

You have the following rights regarding your personal information :

  1. Request Access : You have the right to request access to the personal information we hold about you.
  2. Request Correction : You have the right to request the correction of any inaccurate or incomplete information.
  3. Request Deletion : You have the right to request the deletion of your personal information, subject to certain legal obligations.
  4. Request Transfer : You have the right to request that we transfer your personal information to another organization or directly to you, where technically feasible.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. We may use the following types of cookies :

  1. Essential Cookies
    • Functionality : Necessary for the proper functioning of our website. They enable basic features like page navigation and access to secure areas.
  2. Analytical Cookies
    • Performance : Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  3. Marketing Cookies
    • Targeting : Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
  4. Cookie Management
    • Browser Settings : You can choose to disable cookies through your browser settings. However, this may affect your ability to use some features of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Retention of Information

We retain your personal and business information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us :

  • By Email : contact@surajyaconsultancy.com
  • By Mail : Plot No. A3, MIDC Bhoom, Tal. Bhoom, Dist. Dharashiv, Maharashtra - 413504

Detailed Sections

  1. Data Collection Methods
    • Forms and Surveys : Information collected through forms and surveys on our website helps us understand your needs and preferences.
    • Interactions : Data gathered during interactions via email, phone, and face-to-face meetings is used to provide personalized services.
    • Automated Technologies : Information collected automatically through cookies and tracking technologies aids in improving website functionality and user experience.
  2. Use of Collected Data
    • Customized Services : Personal information is used to offer customized services and support tailored to your business needs.
    • Service Improvement : Feedback and usage data help us continuously improve our services and develop new offerings.
    • Legal Compliance : Ensuring compliance with legal obligations and protecting the rights and safety of our clients and organization.
  3. Data Protection Strategies
    • Encryption Protocols : Implementing advanced encryption protocols to safeguard data during transmission and storage.
    • Access Management : Employing strict access management protocols to ensure that only authorized personnel can access sensitive information.
    • Incident Response : Establishing an incident response plan to quickly address and mitigate any data breaches or security incidents.
  4. Client Rights and Choices
    • Access and Correction : Detailed procedures for clients to access and correct their personal information.
    • Opt-Out Options : Providing clients with options to opt-out of non-essential data collection and communications.
    • Complaint Handling : A structured process for handling privacy-related complaints and ensuring timely resolution.
  5. Cookie
    • Privacy Notices : Clear and concise privacy notices provided at the point of data collection.
    • Regular Audits : Conducting regular audits of our data protection practices to ensure compliance with legal requirements and best practices.
    • Employee Training : Providing regular training to employees on data protection and privacy policies to ensure adherence.

Final Remarks

At Surajya Consultancy, we prioritize your privacy and strive to maintain the highest standards of data protection. We are committed to transparency and accountability in all our data handling practices. If you have any concerns or questions regarding our Privacy Policy, please do not hesitate to contact us.

Made with ❤️ in Bharat
Developed and Maintained by Surajya Consultancy